Fully Integrated E-commerce with Netsuite and Celigo

In today’s competitive e-commerce landscape, integrations are crucial for businesses to streamline operations, enhance customer experience, and gain a competitive edge.

Combining Netsuite with Celigo integration tools, any business can create a fully-integrated e-commerce system.

Integrations eliminate data silos, breaking down barriers between isolated systems and enabling a holistic view of business operations. This unified data landscape empowers businesses to make informed decisions, optimize inventory management, and personalize customer interactions.

Integrations also enable e-commerce businesses to automate repetitive tasks, such as order processing and customer data synchronization, freeing up valuable time for employees to focus on strategic initiatives and customer service. By streamlining operations and reducing manual errors, integrations contribute to increased productivity and reduced costs.

Additionally, integrations enhance customer experience by providing a seamless and consistent journey across all touchpoints. Real-time order tracking, personalized product recommendations, and omnichannel customer support are just a few examples of how integrations elevate the customer experience and foster brand loyalty.

NetSuite is a cloud-based enterprise resource planning (ERP) software suite that helps e-commerce businesses of all sizes manage their core processes and gain real-time insights into their operations. It is a comprehensive solution that includes modules for accounting, CRM, inventory management, order fulfillment, supply chain management, and more.

Celigo is a leading provider of cloud-based integration solutions for NetSuite. Celigo’s platform offers a wide range of pre-built connectors and integrations that can be used to connect NetSuite to a variety of other systems. This makes it easy for businesses to integrate NetSuite with their existing systems and workflows, without having to invest in custom development.

2022 study conducted by Forrester Consulting on The Total Economic Impact™ (TEI) of the Celigo integration platform, which was based on customer interviews and a comprehensive financial analysis, found that a composite organization experiences benefits of $820,000 over three years versus costs of $176,000, totaling a net present value (NPV) of $643,000 and an ROI of 364%. 

Illustration of E-commerce integrations Using Celigo

Some of the key NetSuite integration opportunities that can be realized using Celigo include:

  • E-commerce integration: Celigo offers pre-built connectors for a variety of e-commerce platforms, including Amazon, Walmart, BigCommerce, Magento, Shopify, Miva, and WooCommerce. This makes it easy for businesses to integrate their e-commerce stores with NetSuite to automate order processing, inventory management, and customer relationship management (CRM).
  • Payment integration: Celigo offers connectors for popular payment processors including PayPal, Stripe, Square, Amazon Pay, and Braintree. These integrations automate the transfer of data to Netsuite, streamlining accounting processes.
  • Fulfillment integration: Celigo’s connectors for shipping services and 3PL providers streamline and automate the fulfillment process. Connectors are available for Easyship, Shipstation, Shipwire, 3PL Central, Newgistics, and more.
  • Return & exchange integration: Celigo offers connectors for integrating with return & exchange systems including Happy Returns and Loop.
  • Customer service integration: Celigo integrates Netsuite with customer service platforms, including Zendesk and freshdesk, to provide greater data visibility for CSRs.
  • Salesforce integration: Celigo’s Salesforce-NetSuite integration app can help you automate your lead-to-cash process by syncing data between the two systems. This can help you improve visibility into your sales pipeline, automate order fulfillment, and reduce manual data entry errors.
  • Marketing automation integration: Celigo’s marketing automation integration apps help you automate customer lead nurturing, marketing campaigns, and sales reporting, and increase the ROI of marketing campaigns. Connectors are available for HubSpot, Klaviyo, Google Ads, Facebook Ads, Instagram Ads, Act-On and more.
  • Financial accounting integration: Celigo’s financial accounting integrations can help businesses to automate data transfer to Netsuite. This can help to save time, improve accuracy, and reduce the risk of errors.

In addition to these specific integration scenarios, Celigo can also be used to integrate NetSuite with a wide range of other business systems, including:

  • Human capital management (HCM) systems
  • Point-of-sale (POS) systems
  • Warehouse management systems (WMS) and
  • Transportation management systems (TMS).

Celigo also offers a custom integration platform that can be used to connect NetSuite to any other system. This gives businesses the flexibility to integrate NetSuite with their unique systems and workflows.

Benefits of integrating NetSuite with other business systems using Celigo include:

  • Improved efficiency and productivity: Celigo can help you automate many of the manual tasks involved in running your business. This can free up your time so you can focus on more strategic initiatives.
  • Increased visibility and insights: Celigo can help you connect data from all of your business systems into a single, unified view. This can give you a better understanding of your business performance and identify opportunities for improvement.
  • Reduced errors and costs: Celigo can also help you improve the accuracy and consistency of your data by automating the flow of data between NetSuite and your other systems. When data is synced automatically, there’s no need to worry about manual entry errors or the costs associated with manual entry. Because Celigo uses a unified data model, all of your data is stored in a consistent format, making it easy to generate reports and insights.
  • Enhanced scalability: Celigo can help you scale your business more easily by making it easy to connect new business systems to NetSuite.

As your business grows, Celigo can help you scale your operations with ease. Celigo’s integration platform is highly scalable and can support complex custom integrations with multiple systems. So whether you’re a small business with a few systems or a large enterprise with a complex IT landscape, Celigo can help you connect your systems and automate your business processes.

To streamline your e-commerce operations, strategic integration is crucial. With careful selection and implementation, these tools unlock untapped potential for your enterprise. If you’re ready to take your e-commerce business to the next level, contact us.

Titan Brands Grows 10X Over Five Years While Automating Processes Across Its Entire Operations With Celigo

Titan Brands is an online-based retailer of consumer and business goods, with four brands that specialize in commercial and farm attachments, loading ramps, fitness equipment, and various outdoor items. Titan Brands implemented Celigo integrations for dozens of processes across Snowflake, Zendesk, Paylocity, eBay, Azure Active Directory, Paypal, Korber, Salesforce Marketing Cloud, Klayvio, Enspire, AfterShip, Amazon, Walmart, Yotpo, Deposco, Vizion, BlueRidge, Bread, FTP, and EDI.

Not only was Titan able to meet their integration and automation needs, but the company realized immediate savings when switching to Celigo. “The integration alone saves us 3-5 full-time people to doing it manually,” said Hill. “At our volume, if we were still with our previous integration provider, that would cost us $240,000 – $400,000 for the same thing. So that’s a quarter-million-dollar saving right there.”

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Designs for Health improves customer experience and drives global expansion by automating processes with Celigo

Designs for Health provides premium, high-quality vitamins, and supplements directly through its brand, as well as white labeling its products for private brands, with millions of orders per year.

Designs for Health’s data and operations grew exponentially bigger and more complex due to years of customizations. In particular, with each private label added, the company custom-built a solution to manage inventory and fulfillment with each one of its partners.

In an effort to scale, the team had previously integrated these systems with another connector. However, the solution lacked functionality and customization features.

Designs for Health integrated its e-commerce marketplaces- Amazon, Shopify, and WooCommerce– with Netsuite using Celigo’s pre-built connectors.

With the implementation of the stores alone, Elkhatib said the company has already been able to redirect at least 10 full-time resources into more strategic activities. “Instead of inputting orders, they’re contacting customers and making customers happy,” said Elkhatib.

“It just opened doors for more business. We’ve been able to do so much more and focus on decision-making and making customers happy, as opposed to making sure orders got through. This is pure cash flow savings from all departments.” “I’m not going to lie, I got a promotion because of Celigo,” added Elkhatib.

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Celigo Valued PartnerWe are proud to partner with Celigo- the leading enterprise-wide automation company with a unique process-centric approach to enable organizations to discover, automate, and optimize business processes at scale.