Results & Recommendations
Case Studies & Testimonials
CLIENT TESTIMONIAL
Asheville Mind and Body Achieves Smooth Business Operations and Increased Efficiency with Enhanced Online Presence
As a counseling and wellness firm dedicated to serving adolescent girls and young adult women, Asheville Mind and Body leveraged elevated web presence and systems to enhance their service delivery and operational stability.
Goals
- Establish a strong web presence for Asheville Mind and Body to increase awareness of their existence and the services they offer.
- Implement technology solutions that would support their business needs, with a preference for managing some aspects autonomously.
- Achieve a seamless and easy business operation where client inquiries and bookings are consistently coming in.
Approach
- Developed a clear plan for Asheville Mind and Body to establish a strong web presence, ensuring a strategic approach to increase awareness of their services.
- Guided the implementation of technology solutions tailored to the business needs of Asheville Mind and Body, emphasizing independence in managing certain aspects.
- Fostered a smooth and efficient business operation by providing ongoing support and ensuring that client inquiries and bookings were consistently managed.
- Maintained high levels of customer service post-implementation, ensuring quick resolution of any issues.
Results
- Developed and implemented efficient and smooth business operations, eliminating previous concerns about client engagement and business growth.
- Enhanced Asheville Mind and Body’s operational capabilities and autonomy, allowing for a more active and engaged service provision.
- Established a reliable and consistent process for handling business activities, marked by an increase in operational efficiency and income stability.
- Delivered exceptional ongoing support and swift issue resolution, fostering a strong sense of reliability and confidence in technology management.
CLIENT TESTIMONIAL
The Farm Re-Launches Rental Business Websites with Enhanced Security, Usability, and Design
The Farm offers distinctive rental accommodations that blend rustic charm with modern comfort. Catering to a diverse clientele, they emphasize a commitment to guest satisfaction and a unique, tranquil retreat experience.
80
%
Website uptime following re-launch.
20
%
Decrease in time spent on website management.
20
ELIMINATED high website troubleshooting expenses
Goals
- Quickly restore and securely re-launch multiple rental business websites following a cyberattack, ensuring minimal downtime and disruption to booking processes.
- Enhance website security and quality to prevent future cyber threats, while maintaining user-friendly interfaces for customer bookings and inquiries.
- Implement robust on-site and off-site backup systems to safeguard website data against potential future compromises.
- Transition website management and credentials back to the client, enabling independent, efficient, and secure handling of their digital assets.
Approach
- Conducted a thorough assessment of the compromised websites, identifying key vulnerabilities and areas for improvement, leading to a prioritized action plan for quick and secure restoration.
- Selected and implemented advanced hosting solutions and security measures, ensuring robust protection against future cyber threats while maintaining ease of use for website visitors.
- Redesigned and modernized the websites, incorporating both aesthetic and functional enhancements to improve user experience and align with current web standards.
- Provided comprehensive training and documentation to the client for the new systems and security protocols, enabling smooth transition and independent management of their online presence.
Results
- Successfully relaunched all affected websites with enhanced security measures and modern design, resulting in zero downtime and a seamless transition that maintained continuous online presence and booking capabilities.
- Significantly improved website security and resilience against cyber threats, leading to a robust online environment with no subsequent security breaches or data compromises.
- Enhanced user experience through modernized website designs, which led to an increase in customer satisfaction and engagement, as well as easier navigation and booking processes for clients.
- Provided the client with full control and independent management of their websites, ensuring long-term sustainability and efficiency in managing their websites.
What our clients say
From the scoping, to diagramming out our system architecture, to implementing the solution – Benji has very strong attention to detail. His team is extremely professional and offered valuable solutions to our projects that we needed their technical support on. Executed on all promised deliverables and have seen sustained performance from each implemented solution since project completion.
Taggart Spenst
MeatEater, Inc.
When I was fortunate enough to connect with Benji about 10 years ago, he truly saved our operations. We were in a tight IT spot, and with very few prospects for assistance. His willingness and ability to take on a massive OS upgrade in addition to modifications of our customized software was second to none.
Ruth Olofson
Investment Software
Systems, Inc.
Benji is an incredibly good listener and problem solver. We’d hire him in a heartbeat for problems that are over our skillset. No internal employee could spearhead or execute the task we needed to get done. Benji is the for-hire assassin. His skills and attention to detail is extraordinary.
Phillip Curry
Astral
Benji was able to tackle any challenge we threw at him, and help us understand the mechanics of his solution. He provided accurate timelines for his work and executed as promised.
James Trombley
Astral
Knowing that I have Benji in my corner is a very important part of my business. I know that whenever I have issues, it is quickly resolved.
Dave Penrose
Penrose Environmental
Our data is easy to find, our hardware is up to date, and I know our customer data is safe and secure from cyber threats. Benji’s staff has always been helpful, responsive, and there when I needed them. We highly recommend his services.
Marvin Thomas
Swannanoa Cleaners