Platforms

Microsoft Dynamics 365 Implementation & Support Services

Unlock the Full Power of Microsoft Dynamics 365

We help organizations implement, customize, and optimize Dynamics 365 — aligning ERP and CRM with your real business workflows.

Book a Free Dynamics 365 Strategy Call

What is Microsoft Dynamics 365?

 Microsoft Dynamics 365 is a leading cloud-based ERP and CRM platform that unifies business operations — finance, sales, service, supply chain, and more — into one intelligent ecosystem. Built on Azure and tightly integrated with Microsoft 365 tools, Dynamics 365 is designed for scalability, real-time insights, and connected customer experiences.

At Good People Technologies, we help businesses simplify and optimize their use of Dynamics 365 — turning it into a growth engine, not just a system of record.

Our Dynamics 365 Services

We provide full-spectrum services across Dynamics ERP and CRM:

Implementation & Configuration

  • Requirements gathering & process mapping

  • Module setup: Finance, Supply Chain, Sales, Service, Marketing, HR

  • Role-based dashboards and workflows

  • Data migration from legacy systems

Integration Services

  • Microsoft 365, Power BI, and Azure integrations

  • Ecommerce, CRM, and ERP connections

  • APIs for custom integrations

  • Real-time reporting and analytics

Customization & Development

  • Custom workflows and automation (Power Automate)

  • Tailored reports and dashboards with Power BI

  • UI/UX personalization for teams and customers

  • Industry-specific extensions

Optimization & Support

  • System audits & performance tuning

  • Module expansions and upgrades

  • Troubleshooting & issue resolution

  • User adoption strategies

Training & Change Management

  • End-user and admin training

  • Playbooks and documentation

  • Role-based onboarding sessions

  • Ongoing support for adoption and scalability

We make complex ERP & CRM systems usable and impactful.

Our approach balances technical expertise with real-world operational insight — ensuring Dynamics 365 supports your business goals, not slows them down.

✅ Microsoft Dynamics ERP & CRM expertise
✅ U.S.-based consultants and developers
✅ Strong integration with Microsoft 365 ecosystem
✅ Experience across industries with complex operations
✅ Flexible engagement: one-time projects or ongoing support

Industries We Serve with Dynamics 365

We’ve delivered Dynamics 365 solutions for:

  • Manufacturing — production planning, supply chain visibility, quality control

  • Distribution & Logistics — inventory, warehouse, and order management

  • Professional Services — project accounting, billing, and client engagement

  • Retail & Ecommerce — omnichannel sales, customer experience, loyalty programs

  • Healthcare & Life Sciences — compliance, patient service, and analytics

Dynamics 365 Support FAQ

Yes — we provide services across both ERP (Finance & Operations) and CRM (Sales, Service, Marketing).

Timelines vary, but most full implementations take 12–20 weeks.

Absolutely — we frequently connect Dynamics 365 to ecommerce platforms, CRMs, ERPs, and reporting tools.

Yes — we offer structured training programs for admins and end-users to ensure adoption.

Make Dynamics 365 Work Smarter for Your Business

Whether you’re moving off QuickBooks, Salesforce, or an older ERP, we’ll ensure Dynamics 365 supports your growth and simplifies operations.

Get a Free Dynamics 365 Consultation