Fractional CTO

Fractional CTO Services in Asheville, NC

Technology leadership without a full-time executive salary

Most growing businesses in Western North Carolina reach a point where the systems that got them here start getting in the way. Orders get re-keyed between the store and the accounting system. Inventory numbers disagree. Month-end close takes a week. Someone on the team has become “the tech person” on top of their real job.

A fractional CTO (Chief Technology Officer) gives you senior technology leadership on a part-time basis. Good People Technologies has provided fractional CTO consulting and business systems work since 2014, and we are based right here in the Asheville area. We are The Mountain AI People: practical about AI, and grounded in the ERP, e-commerce and integration work that makes it useful. Our team includes onshore and offshore consultants and developers.

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What a fractional CTO does for a small or mid-size business

  • Maps your systems. We document how your software, data and people connect, and give you an easy-to-read systems map that becomes a living reference for future IT and software work.
  • Builds a plan you can act on. A prioritized roadmap: what to fix now, what to do next quarter, and what can wait until next year.
  • Chooses and connects the right tools. ERP selection, e-commerce platform decisions, and integrations so data moves between systems without manual re-entry.
  • Leads projects to done. Scoping, vendor and developer coordination, testing and launch, so your team is not managing a technical project on top of their day jobs.
  • Puts AI to work responsibly. We help you find where AI actually saves time in your operations, and where it does not belong yet.
  • Stays on call. Ongoing support and a steady technical voice in leadership conversations.

Who it is for

  • Product or service businesses that have outgrown spreadsheets and disconnected apps
  • Companies weighing an ERP move (for example QuickBooks to NetSuite) that want an independent guide
  • Businesses whose e-commerce, warehouse or 3PL systems do not talk to their accounting
  • Owners who need someone to manage outside developers or an IT vendor on their behalf
  • Teams that want a clear technology plan before spending on new software or AI tools
  • Companies not ready to hire a full-time CTO, but needing that level of judgment now

How engagements work

  1. Free intro call. A short, no-prep conversation about where things are stuck.
  2. Systems discovery and map. We document your current systems and processes and identify the biggest bottlenecks.
  3. Roadmap. A prioritized plan tied to your business goals and budget.
  4. Ongoing leadership or project work. As-needed or longer-term, depending on what you need.

Systems we work with

ERP and accounting: NetSuite, QuickBooks, Zoho, Acumatica, Microsoft Dynamics 365, Epicor, Odoo. E-commerce: Shopify, WooCommerce, Magento, Amazon. Integration and automation: Celigo, Zapier, custom APIs and scripting. Related: NetSuite implementation and support and What is a fractional CTO?

Service area

On-site and remote across:

  • Western North Carolina: Asheville, Arden, Barnardsville, Black Mountain, Brevard, Burnsville, Candler, Canton, Fairview, Fletcher, Hendersonville, Leicester, Marion, Mars Hill, Marshall, Old Fort, Swannanoa, Sylva, Waynesville, Weaverville
  • East Tennessee: Knoxville, Johnson City, Kingsport, Bristol, Elizabethton, Erwin, Greeneville
  • Upstate South Carolina: Greenville, Spartanburg, Landrum, Travelers Rest

Proof: recent results

  • MeatEater, Inc.: we created a tech stack diagram, re-engineered NetSuite customizations for orders, returns and warehouse management, and supported 3PL integrations, launching new e-commerce stores on time with no downtime. The project saved 1,500+ staff hours per year by automating order processing, returns, exchanges and refunds. Read the case studies.
  • Investment Software Systems: guided an ERP evaluation and upgrade while modernizing hardware and networking, with a 10x increase in ERP operational speed and 500+ staff hours per year redirected.
  • Swannanoa Cleaners: “Our data is easy to find, our hardware is up to date, and I know our customer data is safe and secure from cyber threats.” – Marvin Thomas
  • Investment Software Systems: “When I was fortunate enough to connect with Benji about 10 years ago, he truly saved our operations.” – Ruth Olofson

Frequently asked questions

A senior technology leader who works with your business part time. You get CTO-level planning, vendor management and project oversight without the cost of a full-time executive.

An IT provider keeps computers and networks running. A fractional CTO decides which business systems you should have, how they connect, and in what order to invest, and then leads that work.

It depends on what you need. Some clients use us for a defined project; others keep us on an ongoing basis.

Yes. We meet in person across Western North Carolina, East Tennessee and Upstate South Carolina, and we also work remotely.

Yes. We work across NetSuite, QuickBooks, Acumatica, Dynamics 365, Odoo, Epicor and Zoho, and we are not a software reseller, so our advice is not tied to one product.

Yes. We help small businesses find practical, budget-conscious uses for AI inside the systems they already run. Benji shared this approach at the Asheville Area Chamber Smart Series.

Talk with a local fractional CTO

Call (828) 283-0744, or book a time:

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